What Data We Collect and Why It Matters
We collect the information you provide when you register — your name, email address, and the phone number tied to your e-wallet. When you make a deposit through DANA, OVO, or GoPay, our payment processor logs the transaction reference and amount so we can confirm your
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balance and resolve any discrepancy quickly. We do not store your full wallet PIN or bank card number on our servers. We also collect device and session data — your browser type, IP address, and session timestamps — to detect unusual login attempts and keep your
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account from being accessed without your knowledge. If you contact our support team, the conversation record is stored so we can follow up accurately. Your data is processed for these purposes only: running your account, processing your wallet transactions, and delivering account-level communications like deposit confirmations
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or account alerts. We do not share your personal information with advertisers. Where we engage third-party service providers — such as payment processors for DANA, OVO, and GoPay transactions — those providers are bound by confidentiality terms and may only use your data to complete the
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service they were engaged for. Access to our platform depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.